Getting Help (Forums & Community)

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Getting Help for iRacing

iRacing has a strong community and multiple support channels where you can get assistance, whether you’re troubleshooting hardware, learning racecraft, or looking for a team. Here’s a breakdown of the best ways to get help:

iRacing Forums

The official iRacing forums are the main hub for discussions about everything related to iRacing.
📌 Where to access: https://forums.iracing.com/

Key Sections:

🔹 General Discussion – News, updates, and general talk.
🔹 New Member Forum – A great place for beginners to ask questions.
🔹 Hardware & Software – Troubleshooting, recommendations, and setup tips.
🔹 Setup Forums – Shared car setups and discussions.
🔹 League Recruiting – Find a league or promote your own.
🔹 Protests & Sporting Code Discussions – Understanding rules and penalties.

✅ Why Use the Forums?

Official responses from iRacing staff.
Access to guides, tutorials, and expert discussions.
Community-driven problem-solving.

Hardware-Specific Discord Servers

Many hardware manufacturers have official or community Discord servers where users share setups, troubleshooting tips, and feedback.

Popular Discords for Sim Racing Hardware:

🔹 Fanatec Owners Discord – Support for all Fanatec wheels & pedals.
🔹 Moza Racing Discord – Help with Moza wheelbases and accessories.
🔹 Simucube / Direct Drive Users – Discussion on high-end DD setups.
🔹 VR & Triple Screen Setup Discord – Optimization for immersive setups.

✅ Why Use Hardware Discords?

Faster troubleshooting from other users.
Real-time discussions on new hardware updates.
Optimization tips for Force Feedback, pedal calibration, etc.

General iRacing Discord Communities

There are many Discord servers dedicated to iRacing, ranging from official iRacing communities to independent help and discussion groups.

Recommended iRacing Discords:

🔹 Official iRacing Discord – (Invite available via iRacing forums)
🔹 r/iRacing (Reddit Community Discord) – Large general discussion hub.
🔹 Track-Specific Servers – Some tracks have dedicated Discords for coaching & track guides.

✅ Why Join?

Get help with driving techniques, car setups, and race strategies.
Connect with experienced drivers for mentorship and coaching.
Learn about the latest updates, series changes, and event announcements.

Team & League Discords

Many racing teams and leagues have their own private Discord servers for members.

Team Discords (For Competitive iRacing)

Used for team communications, telemetry sharing, and strategy discussions.
Most professional endurance teams use Discord for driver swaps and race coordination.
If you want to join a team, check the iRacing forums or Discord recruitment channels.

League Discords (For Organized Racing)

Leagues create private servers where they organize race schedules, results, and protests.
Great for finding regular, structured racing outside of official iRacing series.
Many leagues offer custom race setups, coaching, and event coordination.

✅ Why Join a Team or League Discord?

Learn advanced racecraft, strategy, and car setups.
Get real-time coaching from experienced sim racers.
Find teammates for endurance races.

This Website’s Resources & Support

If you’re using a dedicated coaching or racing community website (such as your own LifterLMS course site), make sure to provide:
🔹 Guides & Tutorials – Step-by-step lessons on racing fundamentals.
🔹 Car Setup Library – Downloadable setups for different series.
🔹 Track Walks & Video Guides – Helping drivers learn braking points, lines, and overtaking zones.
🔹 Q&A or Help Desk – A place where drivers can submit questions and get responses.

✅ Why Use This Website’s Resources?

Well-structured content tailored for new and improving drivers.
Easier to navigate than forums or Discord for step-by-step learning.
Access to a focused community rather than general discussions.

iRacing Support

If you experience technical issues, billing problems, or game bugs, you can contact iRacing’s official support team.

📌 Submit a Ticket: https://support.iracing.com/

Common Support Topics:

Account issues (subscriptions, payments, refunds).
Game installation and connection problems.
Hardware compatibility and troubleshooting.
Reporting technical bugs or crashes.

✅ Why Use iRacing Support?

Official assistance for account-related or game-breaking issues.
Direct access to developers and tech support specialists.
Quick response times for billing and subscription questions.

Final Recommendations

💡 For Beginners → Use iRacing forums and beginner Discords for quick answers.
💡 For Hardware Issues → Join manufacturer-specific Discords for expert help.
💡 For Serious Racing → Find a team or league Discord for advanced coaching.
💡 For Official Support → Submit a ticket on iRacing’s website if needed.